Planning for the death each person wants

Helping the whole hospice team to hear what matters

87% of doctors and 89% of nurses think they are good listeners * 

They can't all be right

The fact is, many hospice staff and volunteers avoid the hardest conversations.

That's not because they don't care, but because the tools they have aren't up to the job.

We change that, by introducing precision processes based on conversational Clean Language. 

Focus On What Matters


A palliative care consultant asked a dying woman one question: "What would you like to happen?"

She wanted to call her family - her son, in America. And to get outside in the sunshine. Both things happened. She spent her last days in the way she wanted.

"Just asking that simple question can really help people focus in on what matters. And it's usually not medical." 

Dr Saskie Dorman, Palliative Care Consultant, Forest Holme Hospice, Dorset

Hear What Matters


"Other models teach you what to say. This teaches you how to listen."

Siobhan Aris, Developmental Nurse Consultant Palliative & End of Life Care, Cornwall Partnership NHS Foundation Trust


Meet The team

Judy Rees

Co-author of the definitive book on Clean Language. Introducing it in healthcare settings for over 15 years

Steve McCann

Spent his career working with people in complex, high-stakes situations


Our Approach

We use conversational Clean Language - a precision questioning technique with peer-reviewed evidence - to help people working in hospices and palliative care to have the conversations that matter most. Explore Clean Language in Healthcare >>

We work with you to find the right format - that could be a lunch-and-learn, a workshop, adapted forms and templates or a more comprehensive programme. Let's talk about what would be best for your team.


Get In Touch

Email: judy@conversaurus.com

Email: steve@conversaurus.com

Phone: +44 7979 495509

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